Shipping policy
At Aperoo, we are committed to delivering your orders quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.
Shipping Time
Delivery times vary depending on your location:
- United States, United Kingdom, Canada, Australia: 5–10 business days
- Europe: 5–12 business days
- Rest of the World: 7–15 business days
Please note that shipping times are estimates and may vary due to external factors such as customs delays or carrier issues.
Shipping Fees
Shipping costs are calculated at checkout based on your location. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Delays & Issues
While we strive to meet all delivery timelines, delays may occur due to high demand, customs processing, or unforeseen circumstances. Aperoo is not responsible for delays caused by shipping carriers or customs.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Aperoo is not liable for lost or stolen packages once marked as delivered. If you experience any issues, please contact the shipping carrier directly.